January 2017 – The Hawkesbury & District General Hospital (HGH) invites area residents to contribute to the improvement of the patient experience by joining the new Patient and Family Advisory Council (PFAC).
What is a Patient and Family Advisory Council?
The Patient and Family Advisory Council serves as a forum for patients and families to partner with hospital staff members and leaders to shape decisions and influence change and improvements.
Who can serve as a Patient and Family Advisor?
You can become a Patient and Family Advisor if you or a loved one received care at HGH within the past two years. You are bilingual and open to sharing your experiences and ideas in a constructive and collaborative way.
What to expect as a Patient and Family Advisor?
As a member of the Advisory Council, you will be expected to:
- Share your point of view in a constructive way.
- Attend four meetings per year at HGH to provide input into patient care and organizational processes by advocating for patient and family needs.
- Show commitment to improving care for all HGH patients and family members by ensuring that the patient is the focal point of all discussions.
- Review documents that are referred to the advisory council.
Become a Patient and Family Advisor
HGH is committed to a patient-centered care delivery approach by recognizing patients as experts in their own care needs. The new Patient and Family Advisory Council will be a link between HGH and the community it serves.
If you wish to help us meet the needs and priorities of our community, and want to make a difference, please fill out the Patient and Family Advisor Application Form (PDF).
For more information, please contact Patient Relations by email at firstname.lastname@example.org or call 613-632-1111, extension 62050.