Before your appointment

1. Your physician will fax us a request.
2. We will call you to schedule an appointment. It may take a few weeks or up to several months before we call you, depending on the specialists’ availability.
3. Your specialist may ask that you fill out a voiding diary before the consultation, and bring it with you. Download a copy of the Voiding Diary (PDF).
4. We will inform you of any preparation required for your appointment.

What to bring

• Valid Health Card
• List of all your medications, including prescription drugs, over-the-counter medications, vitamins, supplements and herbal medicines
• List of allergies

When you arrive

• Please use the Main Entrance and register at one of the self-serve kiosks at least 30 minutes before your scheduled appointment. Clerks are available to help with the registration process.
• Take a pager when registering. It will buzz and light up when your turn comes up. Its screen will indicate the room number where to report.
• Room numbers and other public interest messages are presented on the TV screens.

The consultation

• A nurse will review and update your medical record and perform a general health assessment.
• Depending on the reason for your visit or the test need, we may ask you to wear a hospital gown.
• You will then meet the specialist.

Results and follow-up

• Your specialist will send a report to your family physician.
• The report will also be available in your electronic medical record. For information on the creation of an account and how to access your electronic medical record, visit MyChart.
• If a follow-up with the surgeon is needed, we will call you to book an appointment.

Business hours

Monday to Friday, from 8:00 a.m. to 4:00 p.m., except public holidays

Telephone

613-632-1111, extension 72500, or option 1 (Appointments), then option 1 (Ambulatory Clinics)
Toll-free: 1-800-790-8870, extension 72500

Fax

613-636-6175

Address

HGH – Main Campus
1111 Ghislain Street
Hawkesbury, ON K6A 3G5

The Urology Clinic is part of the Ambulatory Clinics located in Block B, level 1. View a hospital plan.

External resources

• For more information about urinary tract health, disorders and surgeries, visit Canadian Urological Association.

Referring a patient to HGH Urology Clinic

Medical Specialists

• Dr. Mathieu Carrière
• Dr. Ehab Elzayat
• Dr. John Mahoney
• Dr. Jeffrey Warren

Referral Form

To refer a patient, please use the Ocean eReferral Network or download the Consultation Request Form, fill it out and fax it to 613-636-6175.

• Ocean eReferral Network – HGH Urology Clinic
• CLI-11-3011 v3 Ambulatory Care Consultation Request (PDF)

Appointment booking line: 1-800-790-8870, extension 82500

The Hawkesbury and District General Hospital (HGH) provides more than 40 specialized medical clinics for residents of Prescott-Russell and surrounding region. For a list of clinics, departments and services, visit Refer a patient.