{"id":13144,"date":"2026-10-20T15:59:39","date_gmt":"2026-10-20T19:59:39","guid":{"rendered":"https:\/\/hgh.ca\/?page_id=13144"},"modified":"2026-10-21T09:03:09","modified_gmt":"2026-10-21T13:03:09","slug":"erreur-association-mychart","status":"publish","type":"page","link":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/","title":{"rendered":"Erreur d\u2019association de dossiers dans MyChart"},"content":{"rendered":"

Lors d\u2019une r\u00e9cente mise \u00e0 jour de notre syst\u00e8me de dossiers de sant\u00e9 \u00e9lectroniques, une erreur s\u2019est produite, entra\u00eenant l\u2019ajout de renseignements erron\u00e9s dans certains dossiers de patients. Cette erreur a conduit \u00e0 identifier \u00e0 tort certains patients comme \u00e9tant la m\u00eame personne et \u00e0 associer leurs dossiers de sant\u00e9.<\/p>\n

D\u00e8s que le probl\u00e8me a \u00e9t\u00e9 identifi\u00e9, l\u2019acc\u00e8s \u00e0 ces dossiers a \u00e9t\u00e9 temporairement restreint sur MyChart, afin de prot\u00e9ger la vie priv\u00e9e des patients. Les \u00e9quipes de soins ont \u00e9galement \u00e9t\u00e9 alert\u00e9es imm\u00e9diatement et ont pris des pr\u00e9cautions suppl\u00e9mentaires pour s\u2019assurer que les renseignements dont elles disposent pour chaque patient sont exacts.<\/p>\n

Nos \u00e9quipes des solutions num\u00e9riques ont s\u00e9par\u00e9 tous les dossiers qui avaient \u00e9t\u00e9 fusionn\u00e9s \u00e0 cause de ce probl\u00e8me, et elles travaillent d\u00e9sormais avec les \u00e9quipes de soins pour v\u00e9rifier l\u2019exactitude de tous les renseignements qu\u2019ils contiennent. Tout au long de ce processus, nous continuons \u00e0 veiller \u00e0 ce que nos \u00e9quipes de soins disposent des renseignements n\u00e9cessaires pour offrir des soins s\u00e9curitaires et efficaces \u00e0 tous les patients.<\/p>\n

Il ne s\u2019agit pas d\u2019un probl\u00e8me de cybers\u00e9curit\u00e9.<\/p>\n

Comment savoir si votre dossier \u00e9tait concern\u00e9<\/strong><\/h3>\n

Si vos renseignements personnels ou vos renseignements personnels de sant\u00e9 ont pu \u00eatre compromis, vous recevrez une lettre de notre Bureau de la protection de la vie priv\u00e9e dans les prochaines semaines.<\/p>\n

Au cours du processus de correction de ces renseignements, certains rendez-vous de patients ont \u00e9galement \u00e9t\u00e9 affect\u00e9s. Les \u00e9quipes de soins s\u2019efforcent de reprogrammer les rendez-vous des patients d\u00e8s que possible.<\/p>\n

Certains patients pourraient continuer \u00e0 rencontrer des difficult\u00e9s \u00e0 acc\u00e9der \u00e0 MyChart ou \u00e0 recevoir des notifications de MyChart pendant la mise \u00e0 jour de ces renseignements. Nous vous prions de nous excuser pour ce d\u00e9sagr\u00e9ment et vous remercions de votre patience.<\/p>\n

Si vous avez des questions, veuillez contacter\u00a0: inquiries@myatlasalliance.ca<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Lors d\u2019une r\u00e9cente mise \u00e0 jour de notre syst\u00e8me de dossiers de sant\u00e9 \u00e9lectroniques, une erreur s\u2019est produite, entra\u00eenant l\u2019ajout de renseignements erron\u00e9s dans certains dossiers de patients. Cette erreur a conduit \u00e0 identifier \u00e0 tort certains patients comme \u00e9tant la m\u00eame personne et \u00e0 associer leurs dossiers de sant\u00e9. D\u00e8s que le probl\u00e8me a… Acc\u00e9der l’article<\/a>","protected":false},"author":12,"featured_media":13141,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-13144","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nErreur d\u2019association de dossiers dans MyChart - Hawkesbury General Hospital<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Erreur d\u2019association de dossiers dans MyChart - Hawkesbury General Hospital\" \/>\n<meta property=\"og:description\" content=\"Lors d\u2019une r\u00e9cente mise \u00e0 jour de notre syst\u00e8me de dossiers de sant\u00e9 \u00e9lectroniques, une erreur s\u2019est produite, entra\u00eenant l\u2019ajout de renseignements erron\u00e9s dans certains dossiers de patients. Cette erreur a conduit \u00e0 identifier \u00e0 tort certains patients comme \u00e9tant la m\u00eame personne et \u00e0 associer leurs dossiers de sant\u00e9. D\u00e8s que le probl\u00e8me a... Acc\u00e9der l'article\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/\" \/>\n<meta property=\"og:site_name\" content=\"Hawkesbury General Hospital\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-21T13:03:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hgh.ca\/wp-content\/uploads\/2026\/10\/website-errors.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/\",\"url\":\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/\",\"name\":\"Erreur d\u2019association de dossiers dans MyChart - Hawkesbury General Hospital\",\"isPartOf\":{\"@id\":\"https:\/\/hgh.ca\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/hgh.ca\/wp-content\/uploads\/2026\/10\/website-errors.png\",\"datePublished\":\"2026-10-20T19:59:39+00:00\",\"dateModified\":\"2026-10-21T13:03:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#primaryimage\",\"url\":\"https:\/\/hgh.ca\/wp-content\/uploads\/2026\/10\/website-errors.png\",\"contentUrl\":\"https:\/\/hgh.ca\/wp-content\/uploads\/2026\/10\/website-errors.png\",\"width\":1080,\"height\":675,\"caption\":\"Error on website\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/hgh.ca\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Erreur d\u2019association de dossiers dans MyChart\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/hgh.ca\/#website\",\"url\":\"https:\/\/hgh.ca\/\",\"name\":\"Hawkesbury General Hospital\",\"description\":\"Compassion, Innovation, Excellence\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/hgh.ca\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Erreur d\u2019association de dossiers dans MyChart - Hawkesbury General Hospital","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/","og_locale":"fr_FR","og_type":"article","og_title":"Erreur d\u2019association de dossiers dans MyChart - Hawkesbury General Hospital","og_description":"Lors d\u2019une r\u00e9cente mise \u00e0 jour de notre syst\u00e8me de dossiers de sant\u00e9 \u00e9lectroniques, une erreur s\u2019est produite, entra\u00eenant l\u2019ajout de renseignements erron\u00e9s dans certains dossiers de patients. Cette erreur a conduit \u00e0 identifier \u00e0 tort certains patients comme \u00e9tant la m\u00eame personne et \u00e0 associer leurs dossiers de sant\u00e9. D\u00e8s que le probl\u00e8me a... Acc\u00e9der l'article","og_url":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/","og_site_name":"Hawkesbury General Hospital","article_modified_time":"2026-10-21T13:03:09+00:00","og_image":[{"width":1080,"height":675,"url":"https:\/\/hgh.ca\/wp-content\/uploads\/2026\/10\/website-errors.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/","url":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/","name":"Erreur d\u2019association de dossiers dans MyChart - Hawkesbury General Hospital","isPartOf":{"@id":"https:\/\/hgh.ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#primaryimage"},"image":{"@id":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#primaryimage"},"thumbnailUrl":"https:\/\/hgh.ca\/wp-content\/uploads\/2026\/10\/website-errors.png","datePublished":"2026-10-20T19:59:39+00:00","dateModified":"2026-10-21T13:03:09+00:00","breadcrumb":{"@id":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hgh.ca\/fr\/erreur-association-mychart\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#primaryimage","url":"https:\/\/hgh.ca\/wp-content\/uploads\/2026\/10\/website-errors.png","contentUrl":"https:\/\/hgh.ca\/wp-content\/uploads\/2026\/10\/website-errors.png","width":1080,"height":675,"caption":"Error on website"},{"@type":"BreadcrumbList","@id":"https:\/\/hgh.ca\/fr\/erreur-association-mychart\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/hgh.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"Erreur d\u2019association de dossiers dans MyChart"}]},{"@type":"WebSite","@id":"https:\/\/hgh.ca\/#website","url":"https:\/\/hgh.ca\/","name":"Hawkesbury General Hospital","description":"Compassion, Innovation, Excellence","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hgh.ca\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/hgh.ca\/fr\/wp-json\/wp\/v2\/pages\/13144\/"}],"collection":[{"href":"https:\/\/hgh.ca\/fr\/wp-json\/wp\/v2\/pages\/"}],"about":[{"href":"https:\/\/hgh.ca\/fr\/wp-json\/wp\/v2\/types\/page\/"}],"author":[{"embeddable":true,"href":"https:\/\/hgh.ca\/fr\/wp-json\/wp\/v2\/users\/12\/"}],"replies":[{"embeddable":true,"href":"https:\/\/hgh.ca\/fr\/wp-json\/wp\/v2\/comments\/?post=13144"}],"version-history":[{"count":3,"href":"https:\/\/hgh.ca\/fr\/wp-json\/wp\/v2\/pages\/13144\/revisions\/"}],"predecessor-version":[{"id":13154,"href":"https:\/\/hgh.ca\/fr\/wp-json\/wp\/v2\/pages\/13144\/revisions\/13154\/"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hgh.ca\/fr\/wp-json\/wp\/v2\/media\/13141\/"}],"wp:attachment":[{"href":"https:\/\/hgh.ca\/fr\/wp-json\/wp\/v2\/media\/?parent=13144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}