Before your appointment

1. Your physician will fax us a request.
2. We will call you to schedule an appointment. It may take a few weeks or up to several months before we call you, depending on the specialists’ availability.
   We will give you instructions if any preparation is required before your exam.

What to bring

• Valid Health Card
• List of all your medications, including prescription drugs, over-the-counter medications, vitamins, supplements and herbal medicines
• List of allergies
• A case for your hearing aid if you wear one

When you arrive

• Please use the Main Entrance and register at one of the self-serve kiosks at least 15 minutes before your scheduled appointment. Clerks are available to help with the registration process.
• Take a pager when registering. It will buzz and light up when your turn comes up and indicate in which room to report.
• Room numbers and other public interest messages are presented on the TV screens.

The consultation

• First, the audiologist will review your hearing and medical history and ask questions about your exposure to noise, symptoms, allergies and ear-related problems.
• Using an otoscope, the specialist will perform a visual evaluation of the ear, ear canal, and ear drum.
• Then, for middle ear testing, the audiologist will insert a soft probe in your ear to measure the pressure on your eardrum. There will be a “hum” sound and you will feel pressure, but it should not be painful.
• The hearing sensitivity test is conducted while you sit in a soundproof booth. You will wear headphones and the audiologist will send a series of sounds and ask you to press a button or raise your hand when you can hear them.

Results and follow-ups

• The audiologist will discuss test results or treatment options with you and send a written report to the referring physician within 10 working days.
• Results will also be available in your electronic medical record. For information on the creation of an account and how to access your electronic medical record, visit MyChart.
• If a follow-up appointment or an appointment with another medical specialist is required, we will call you to book an appointment.

Business hours

Monday to Friday, from 8:00 a.m. to 4:00 p.m., except public holidays

Telephone

613-632-1111, extension 72500, or option 1 (Appointments), then option 1 (Ambulatory Clinics)
Toll-free: 1-800-790-8870, extension 72500

Fax

613-636-6175

Address

HGH – Main Campus
1111 Ghislain Street
Hawkesbury, ON K6A 3G5

The Audiology Clinic is located in Block B, level 1. View a hospital plan.

External resources

• For information on services provided by audiologists, visit Speech-Language & Audiology Canada.
• For information hearing problems and resources for parents, visit the Ontario Association of Speech-Language Pathologists and Audiologists.
• For information and statistics on the hearing health of Canadian adults, visit Stats Can.

Refer a patient to the HGH Audiology Clinic

Audiologist

Caroline Séguin, MHSc (AUD)

Referral Form

To refer a patient, download the Consultation Request Form, fill it out and fax it to 613-636-6175. Select ‘Other’ in Specialty.

• CLI-11-3011 v3 Ambulatory Care Consultation Request (PDF)

Appointment booking line: 1-800-790-8870, extension 82500

The Hawkesbury and District General Hospital (HGH) provides more than 40 specialized medical clinics for residents of Prescott-Russell and surrounding region. For a list of clinics, departments and services, visit Refer a patient.