Opening of the new Emergency Department
- The new Emergency opens on March 7, 2018.
- The entrance and parking are changing locations. Please follow signage. To view a hospital plan, consult Contact Information.
About the Emergency Department
The Emergency Department at Hawkesbury and District General Hospital (HGH) provides urgent medical care for adults and children with acute injuries or illness.
Our physicians and nurses treat close to 60,000 patients yearly in our acute and ambulatory sections. Urgent cases have access to X-ray, ultrasound, CT scan and laboratory services.
The Emergency Department (ED) operates 7 days a week, 24 hours a day.
When should you come to the Emergency?
- You should come to the ED when you have a health problem that requires urgent attention. If you are unsure, please call Telehealth Ontario at 1-866-797-0000 or Info-Santé Québec at 8-1-1.
- It is not appropriate to come to the ED for form completion, referrals or second opinions.
- Please note that we do not renew prescriptions or provide routine ambulatory care or follow-up for chronic problems.
When should you call an ambulance to come to the hospital?
- If you have a serious or life-threatening condition like a stroke, a heart attack or serious trauma, you should call 9-1-1.
- If your condition makes walking or driving too dangerous and you cannot have someone take you to the hospital, call 9-1-1 for an ambulance.
I need medical care, but it’s not an ‘emergency’. Where do I go?
- Going to a walk-in clinic or a family doctor would be the best option.
- To find one of them, check our Resources and links section.