Audiology Clinic

The Audiology Clinic offers services for the prevention, screening, evaluation and treatment of hearing disorders. Audiologists also treat tinnitus, vestibular and balance problems.

Who do we serve?

  • Children aged 5 and older
  • Adults

How do we help our patients?

We help our patients by enhancing their ability to hear, understand and communicate through clinical services and tests.

  • Audiological evaluation: hearing sensitivity test, word recognition, middle ear function, inner ear, hearing and nerve function
  • Evaluation of tinnitus and hyperacusis (decreased sound tolerance)
  • Needs assessment and referral for the purchase of hearing aids or other listening devices
  • References to other health professionals such as speech-language pathologists and otorhinolaryngologists

How to access our services?

  • You must have a referral from your physician or other healthcare professional to book an appointment at the Audiology Clinic.

About The Program

Before your appointment

  1. Your physician will fax us a request.
  2. We will call you to schedule an appointment. It may take a few weeks or up to several months before we call you, depending on the specialists’ availability.
    We will give you instructions if any preparation is required before your exam.

What to bring

  • Valid Health Card
  • List of all your medications, including prescription drugs, over-the-counter medications, vitamins, supplements and herbal medicines
  • List of allergies
  • A case for your hearing aid if you wear one

When you arrive

  • Please use the Main Entrance and register at one of the self-serve kiosks at least 15 minutes before your scheduled appointment. Clerks are available to help with the registration process.
  • Take a pager when registering. It will buzz and light up when your turn comes up and indicate in which room to report.
  • Room numbers and other public interest messages are presented on the TV screens.

The consultation

  • First, the audiologist will review your hearing and medical history and ask questions about your exposure to noise, symptoms, allergies and ear-related problems.
  • Using an otoscope, the specialist will perform a visual evaluation of the ear, ear canal, and ear drum.
  • Then, for middle ear testing, the audiologist will insert a soft probe in your ear to measure the pressure on your eardrum. There will be a “hum” sound and you will feel pressure, but it should not be painful.
  • The hearing sensitivity test is conducted while you sit in a soundproof booth. You will wear headphones and the audiologist will send a series of sounds and ask you to press a button or raise your hand when you can hear them.

Results and follow-ups

  • The audiologist will discuss test results or treatment options with you and send a written report to the referring physician within 10 working days.
  • Results will also be available in your electronic medical record. For information on the creation of an account and how to access your electronic medical record, visit MyChart.
  • If a follow-up appointment or an appointment with another medical specialist is required, we will call you to book an appointment.

Business hours

Monday to Friday, from 8:00 a.m. to 4:00 p.m., except public holidays


613-632-1111, extension 72500, or option 1 (Appointments), then option 1 (Ambulatory Clinics)
Toll-free: 1-800-790-8870, extension 72500




HGH – Main Campus
1111 Ghislain Street
Hawkesbury, ON K6A 3G5

The Audiology Clinic is located in Block B, level 1. View a hospital plan.

External resources

Refer a patient to the HGH Audiology Clinic


Caroline Séguin, MHSc (AUD)

Referral Form

To refer a patient, download the Consultation Request Form, fill it out and fax it to 613-636-6175. Select ‘Other’ in Specialty.

Appointment booking line: 1-800-790-8870, extension 82500

The Hawkesbury and District General Hospital (HGH) provides more than 40 specialized medical clinics for residents of Prescott-Russell and surrounding region. For a list of clinics, departments and services, visit Refer a patient.