Oncology Clinic by Telemedicine

The Oncology Clinic by telemedicine provides follow-up appointments with oncologists from The Ottawa Hospital.

Appointments are available on a case-by-case basis at the discretion of oncologists and based on the patient’s medical condition.

This clinic is part of The Ottawa Hospital Cancer Program.

Who do we serve?

  • Ontario patients aged 18 and over

How do we help our patients?

  • Telemedicine allows patients to consult an oncologist without having to travel to Ottawa.

How to access our services?

  • Patients from The Ottawa Hospital Cancer Program can ask their oncologist for follow-up appointments by telemedicine.

The appointment is by telemedicine at HGH. The Ambulatory Clinics offer several other types of medical consultations with specialists through telemedicine.

About The Program

Before your appointment

  • We will call you to schedule an appointment at HGH as soon as your request for follow-ups by telemedicine is accepted by TOH.

What to bring

  • Valid Health Card
  • List of all your medications, including prescription drugs, over-the-counter medications, vitamins, supplements and herbal medicines
  • List of allergies

When you arrive

  • Please use the Main Entrance and register at one of the self-serve kiosks at least 30 minutes before your scheduled appointment. Clerks are available to help with the registration process.
  • Upon registering, take a pager. It will buzz and light up when your turn comes up. Its screen will indicate the room number where to report.
  • Room numbers and other public interest messages are presented on the TV screens in the waiting room.

The telemedicine consultation

The consultation is held in a room equipped with a monitor, a camera and medical devices.

  • A nurse will do a health assessment and fill out a telemedicine worksheet with you. She will also review your list of medications and allergies, and send the information to the specialist.
  • The nurse will leave the room if you prefer to be alone with the medical specialist. The nurse may also help with the translation of medical terms to English or French if needed.
  • A family member or a loved one may accompany you during the visit, depending on the COVID-19 situation.
  • Due to the technology in use, telemedicine consultations are usually right on time.

Results and follow-ups

  • The oncologist will send a report to your family physician or referring health care provider.
  • Results will also be available in your electronic medical record. For information on the creation of an account and how to access your electronic medical record, visit MyChart.
  • We will call you to book an appointment if a follow-up with the oncologist is required.