Health Records

Your health record is confidential. It contains information such as treatments received, examination and test results, medication, etc.

  • You must give written consent for HGH to share information contained in your health record.
  • You can access your health record upon request by contacting the Health Records Department at the phone number or email below.
  • You can access your medical and personal health information anytime, anywhere through the secure online patient portal MyChart.
  • You can access your HGH medical imaging record, including images and full reports, through PocketHealth. For more information, visit our information page PocketHealth for Patients.
  • For more information on accessing and the protection of your medical record, visit our page Personal Health Information Protection Act.

Contact the Health Records Department

Telephone: 613-632-1111, extension 41801

Fax: 613-636-6182

Email: medicalrecords@hgh.ca