Cannabinoid Clinic

Medical cannabis includes a range of products derived from cannabis plants and extracts. Cannabis used for medical treatments contains complex compounds such as tetrahydrocannabinol (THC) and cannabidiol (CBD).

Patients can use medical cannabis to relieve pain and to treat several conditions. To use cannabis for medical purposes, you have to be authorized by a healthcare provider and registered with a licensed seller or with Health Canada.

Medical conditions commonly treated with medical cannabis

  • Chemotherapy-induced nausea and vomiting
  • Chronic pain
  • Epilepsy
  • HIV/AIDS-related anorexia and nausea
  • Multiple sclerosis (pain/spasticity)
  • Palliative care of cancer patients

Other conditions for which cannabinoid therapy may be considered when more traditional treatment options have been exhausted include:

  • Alcohol and opioid dependency
  • Anxiety disorder
  • Autism spectrum disorder
  • Headache disorders, migraines
  • Inflammatory bowel disease (ulcerative colitis, Crohn’s)
  • Neurodegenerative disorders (Alzheimer’s, Parkinson’s)
  • Spinal cord injury
  • Post-traumatic stress disorder (PTSD)

Who do we serve?

  • Ontario patients aged 19 and over
  • Québec patients aged 18 and over (fee may apply)

How to access our services?

  • It is preferable to be referred by your family physician or another healthcare professional to book an appointment at the Cannabinoid Clinic.
  • If you are unable to get a medical referral, you may also self-refer by filling out a form through Canabo Medical Clinic.

The Cannabinoid Clinic appointments are by telemedicine. The Ambulatory Clinics offer several other types of medical consultations with specialists through telemedicine.

About The Program

Before your appointment

  1. Your physician will fax a request directly to Canabo Medical Corp.
  2. We will call you to schedule an appointment. It may take a few weeks or up to several months before we call you, depending on the availability of specialists.

What to bring

  • Valid Health Card
  • List of all your medications, including prescription drugs, over-the-counter medications, vitamins, supplements and herbal medicines
  • Any additional documentation that would help the physician with your medical history.

When you arrive

  • Please use the Main Entrance and register at one of the self-serve kiosks at least 30 minutes before your scheduled appointment. Clerks are available to help with the registration process.
  • Upon registering, take a pager. It will buzz and light up when your turn comes up. Its screen will indicate the room number where to report.
  • Room numbers and other public interest messages are presented on the TV screens in the waiting room.

The telemedicine consultation

The consultation is held in a room equipped with a monitor, a camera and medical devices.

  • A nurse accompanies you and explains the process.
  • When needed, the nurse does a health assessment (weight, blood pressure, etc.) before the consultation. She will send the information to your specialist directly or through Epic, our health information system.
  • During the consultation, you communicate with your specialist via a monitor. You can see and hear each other, and you will have enough time to ask questions.
  • If needed, the nurse will help you understand the physician’s questions and advice. She can also help with translation into French or English.
  • If an examination is required, the nurse handles the medical instruments. For example, the physician may listen to your heartbeat with a special stethoscope. Exam results are transmitted immediately to the physician.
  • The nurse will leave the room if your condition does not require an examination and you prefer to have a private consultation with your specialist. A family member or a loved one may accompany you during the visit, depending on the COVID-19 situation.
  • Due to the technology in use, telemedicine consultations are usually right on time.

The first appointment

  • The first appointment should take between 60 and 90 minutes.
  • During the initial consultation, the doctor will assess your needs and suitability for medical cannabis use.
  • If deemed appropriate, the doctor will provide a medical document authorizing the use of medical cannabis.

Registering with a licensed producer

  • After receiving your medical authorization, a patient educator will discuss different product options suitable for your symptoms and conditions and help you select and register with a Licensed Producer (LP).


  • The doctor will send a written report to the referring physician.

Business hours

Monday to Friday, from 8:00 a.m. to 4:00 p.m., except public holidays


613-632-1111, extension 52401, or option 1 (Appointments), then option 3  (Telemedicine)
Toll-free: 1-800-790-8870, extension 52401, or option 1 (Ambulatory Clinics), then option 3 (Telemedicine)




HGH – Main Campus
1111 Ghislain Street
Hawkesbury, ON K6A 3G5

The Telemedicine Clinic is part of the Ambulatory Clinics located in Block B, level 1. View the hospital plan.

External resources

  • For information on the medical use of cannabis, and getting cannabis from a licensed producer, visit Health Canada.
  • For public education resources; information about laws and regulations; possessing, consuming and growing cannabis, and more, visit Cannabis in Canada – what you need to know.
  • For patient resources, and information on clinics and prescriptions, visit Canabo Medical Corp.

Refer a patient to HGH Cannabinoid Clinic by Telemedicine

  • Please use the online referral form at Canabo Medical Corp.
  • For any questions, please call the Telemedicine Department at 613-632-1111, extension 52401.


For a list of all medical specialties available through telemedicine at HGH, please check Telemedicine
The Hawkesbury and District General Hospital (HGH) provides more than 40 specialized medical clinics for residents of Prescott-Russell and surrounding region. For a list of clinics, departments and services, visit Refer a patient.