During the initial phone call, we will assess your situation and inform you of any wait time. We will also ask additional information such as your list of medications. If needed, we will offer tips and ressources to help you manage the situation until your first appointment.

Your appointment

Get ready for your meeting with your counsellor. Bring the following items or information:

• Health Card
• List of questions you wish to ask your worker or counsellor.
• List of all your medications, including prescription drugs, over-the-counter medications, vitamins, supplements and herbal medicines.
• List of hospital stays and physicians you have consulted in the past two years in relation with this situation.
• List of your symptoms and changes in your condition in the past six months.
• If you wish, a family member or a friend may attend the session. We encourage the involvement of your primary caregivers or family.
• Your worker or counsellor will set a date for your next assessment appointment.
• There is no fee for the consultation.

Follow-ups

• Our team will communicate regularly with your family doctor, who will follow-up after our interventions.
• If needed, your counsellor will refer you to other healthcare professionals who may help you.

The team

• Registered Nurses
• Geriatric Psychiatrists
• Social Workers

Business hours

Mondays and Tuesdays from 8:30 a.m. to 5:00 p.m.
Wednesdays from 8:30 a.m. to 8:00 p.m.
Thursdays from 8:30 a.m. to 6:00 p.m.
Fridays from 8:30 a.m. to 5:00 p.m.

Except for public holidays

Telephone

1-844-304-1414

Fax

613-632-7450

Address

HGH Mental Health and Addiction Regional Centre
580 Spence Avenue
Hawkesbury, ON  K6A 0B4

Ressources and Links

• For more information on aging and mental health, visit Canadian Mental Health Association.
• For information on the symptoms and diagnosis of Alzheimer’s disease, cognitive problems and brain health, go to Alzheimer Society Canada.

Referring a patient for geriatric psychiatry services at HGH

Inclusion criteria

• Patient residing in the Prescott-Russell territory, aged 65 years or older, or with a geriatric profile
• Presence of syndromes, geriatric diagnoses or psychogeriatric problems such as:
  • Cognitive disorders
  • Complex issues related to the management of behavioural and psychological symptoms of dementia
  • Symptoms or diagnoses of mood disorders
  • Polypharmacology
  • Risk of hospitalization
  • Caregiver burnout

Exclusion criteria

• Patients without a geriatric profile
• Diagnosis of mental health, intellectual disability, head trauma or cognitive disorders in the absence of geriatric problems
• Active problem of alcoholism or primary drug addiction
• Interdisciplinary approach not required to treat patient
• No attending physician involved in the referral to ensure follow-up of treatment and recommendations

Referral Forms

Primary care providers

• Please make a service request through Ocean eReferral Network.

Other healthcare professionals and agencies

• Please download, fill out and fax the Mental Health Referral Form (PDF) to 613-632-7450.

Appointment booking line: 1-800-790-8870, extension 82505