Before your appointment

1. Montfort Hospital will contact us if your orthopedic surgeon accepts your request for telemedicine follow-up.
2. We will call you to book an appointment at HGH.
3. The specialist may ask that you have a radiology exam before the consultation. We can arrange such exams when needed.

What to bring

• Valid Health Card
• List of all your medications, including prescription drugs, over-the-counter medications, vitamins, supplements and herbal medicines
• List of allergies

When you arrive

• Please use the Main Entrance and register at one of the self-serve kiosks at least 30 minutes before your scheduled appointment. Clerks are available to help with the registration process.
• Take a pager upon registering. It will buzz and light up when your turn comes up. Its screen will indicate the room number where to report.
• Room numbers and other public interest messages are presented on the TV screens in the waiting room.

The telemedicine consultation

The consultation is held in a room equipped with a monitor, a camera and medical devices.

•  A nurse will do a health assessment and fill out an intake form with you. She will also review your list of medications and allergies, and send the information to the specialist.
• The nurse will leave the room if you prefer to be alone with the medical specialist. The nurse may also help with the translation of medical terms to English or French if needed.
• A family member or a loved one may accompany you during the visit, depending on the COVID-19 situation.
• Due to the technology in use, telemedicine consultations are usually right on time.

Results and follow-ups

• The medical specialist will send a report to your family physician or referring health care provider.
• We will call you to book an appointment if a follow-up with the specialist is required.

Business hours

Monday to Friday, from 8:00 a.m. to 4:00 p.m., except public holidays

Telephone

613-632-1111, extension 52401, or through the vocal menu: option 1 (Appointments), then option 3 (Telemedicine)
Toll-free: 1-800-790-8870, extension 52401, or option 1 (Ambulatory Clinics), then option 3 (Telemedicine)

Fax

613-636-6201

Address

HGH Main Campus
1111 Ghislain Street
Hawkesbury, ON K6A 3G5

The Telemedicine Clinic is part of the Ambulatory Clinics located in Block B, level 1. View the hospital plan.

External resources

• For advice on bone and joints health or information about treatment and surgeries, visit Canadian Orthopaedic Foundation.

Refer a patient to the Orthopedic Surgery Clinic by Telemedicine at HGH

• Consult the Montfort Orthopedics Referral Protocol (PDF).
• Fax a request to Montfort Hospital at 613-907-8181 and specify by telemedicine.

For any questions, please call the Telemedicine Department at 613-632-1111, extension 52401.

For a list of all medical specialties available through telemedicine at HGH, please check Telemedicine
 
The Hawkesbury and District General Hospital (HGH) provides more than 40 specialized medical clinics for residents of Prescott-Russell and surrounding region. For a list of clinics, departments and services, visit Refer a patient.