Before your appointment

1. Your physician will fax us a request.
2. We will call you to schedule an appointment. It may take a few weeks or up to several months before we call you, depending on the specialists’ availability.

What to bring

• Valid Health Card
• List of all your medications, including prescription drugs, over-the-counter medications, vitamins, supplements and herbal medicines
• List of allergies

Preparation

• Please drink enough water to have a full bladder at the time of your appointment.
• During most consultations, you will have a urine flow test and followed by a bladder scan. These tests are non-invasive and painless, and are performed by a nurse in the exam room.
• Your specialist may ask that you fill out a voiding diary before the consultation, and bring it with you. Download a copy of the Voiding Diary (PDF).

When you arrive

• Please use the new Main Entrance and register at one of the self-serve kiosks at least 15 minutes before your scheduled appointment. Clerks are available to help with the registration process.
• Upon registering, take a pager. It will buzz and light up when your turn comes up and indicate in which room to report.
• Room numbers and other public interest messages are presented on the TV screens.

Test results

• The hospital will send the specialist’s report to your physician within 10 working days.
• You must book an appointment with your family doctor or healthcare professional who sent us the referral to discuss your test results.

Business hours

Monday to Friday, from 8:00 a.m. to 4:00 p.m. (except public holidays)

Telephone

613-632-1111, extension 72500
Toll-free: 1-800-790-8870, extension 72500

Fax

613-636-6175

Address

HGH – Main Campus
1111 Ghislain Street
Hawkesbury, ON K6A 3G5

The Urogynecology Clinic is part of the Ambulatory Clinics located in Block B, level 1. View the hospital plan.

External resources

• For information on incontinence and its causes; how to manage incontinence and treatment options, visit The Canadian Continence Foundation.
• For information and patient education material on pelvic care, visit the International Urogynecological Association patient portal Your Pelvic Floor.

Refer a patient to HGH Urogynecology Clinic

Medical specialists

• Dr. Stéphanie Ahken
• Dr. Hisham Kalil
• Dr. Dante Pascali

Referral Form

To refer a patient, please use the Ocean Network or download the Consultation Request Form, fill it out and fax it to 613-636-6175.

• Link to Ocean eReferral Network
• CLI-11-3011 v3 Ambulatory Care Consultation Request (PDF)
• CLI-11-3026 Voiding Diary for Patient (PDF)

Appointment booking line: 1-800-790-8870, extension 82500

The Hawkesbury and District General Hospital (HGH) provides more than 40 specialized medical clinics for residents of Prescott-Russell and surrounding region. For a list of clinics, departments and services, visit Refer a patient.