Diabetes Chiropody Program

Chiropody is the medical specialty that deals with the assessment, management and prevention of diseases and disorders of the foot and ankle.

The Champlain Diabetes Chiropody Program is an amputation prevention program for people living with diabetes.

Who do we serve?

Diabetic adults (18 years+) with any of the following foot conditions:

  • Open wound or foot ulcer
  • Ingrown toenail with bacterial infection

How do we help our patients?

The program includes the following services:

  • Management of acute and chronic foot conditions including assessment and treatment
  • Nail surgery for ingrown toenails
  • Evaluation of current footwear
  • Advice on proper footwear
  • Total Contact Casting (TCC) to accelerate healing of wounds

Routine and basic foot care are not offered through this program.

This service is free with a valid Ontario health card.

How to access our services?

  • You need a referral from a health care provider to access the program.

The appointment is by telemedicine at HGH. The Ambulatory Clinics offer several other types of medical consultations with specialists through telemedicine.

About The Program

Before your appointment

  • Your physician will fax us a request.
  • We will call you to schedule an appointment. It may take from a few weeks up to several months according to the availability of specialists.

What to bring

  • Valid Health Card
  • List of all your medications, including prescription drugs, over-the-counter medications, vitamins, supplements and herbal medicines
  • List of allergies

When you arrive

  • Please use the Main Entrance and register at one of the self-serve kiosks at least 30 minutes before your scheduled appointment. Clerks are available to help with the registration process.
  • Upon registering, take a pager. It will buzz and light up when your turn comes up. Its screen will indicate the room number where to report.
  • Room numbers and other public interest messages are presented on the TV screens in the waiting room.

The telemedicine consultation

The consultation is held in a room equipped with a monitor, a camera and medical devices.

  •  You will first meet with a nurse. She will do a health assessment and send the information to the specialist.
  • During the consultation, the nurse will operate the hand-held camera allowing the chiropodist to see and evaluate your feet. The nurse may also help with the translation of medical terms to English or French if needed.
  • A family member or a loved one may accompany you during the visit, depending on the COVID-19 situation.
  • Due to the technology in use, telemedicine consultations are usually right on time.

Business hours

Monday to Friday, from 8:00 a.m. to 4:00 p.m., except public holidays


613-632-1111, extension 52401, or through the vocal menu: option 1 (Appointments), then option 3 (Telemedicine)
Toll-free: 1-800-790-8870, extension 52401, or option 1 (Ambulatory Clinics), then option 3 (Telemedicine)




HGH Main Campus
1111 Ghislain Street
Hawkesbury, ON K6A 3G5

The Telemedicine Clinic is part of the Ambulatory Clinics located in Block B, level 1. View the hospital plan.

External resources

  • For more information on the program, visit Diabetes Ottawa.
  • For information on diabetes counselling and monitoring at HGH, visit the Diabetes Clinic.

Refer a patient to the Champlain Diabetes Chiropody Program by Telemedicine at HGH

For any questions, please call the HGH Telemedicine Department at 613-632-1111, extension 52401.


For a list of all medical specialties available through telemedicine at HGH, please check Telemedicine
The Hawkesbury and District General Hospital (HGH) provides more than 40 specialized medical clinics for residents of Prescott-Russell and surrounding region. For a list of clinics, departments and services, visit Refer a patient.